Please choose carefully, as no refund will be given for change of mind. You can choose between a refund or exchange where goods are faulty or do not do what they are supposed to do.
If this is the case, please contact info@plugsbywaterfall.com within 7 days of receiving your order to notify us that you will be returning the plug.
Refunds/exchanges will be considered if your order is returned within 14 days after contacting us with your receipt.
If exchanging the item, postage for the new item will be free.
Please keep your receipt for your proof of purchase.
No return or exchange on sale items.
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